visualizing workflow

When clients illustrate complex business processes with a seemingly endless cast of layers, players, deadlines, and notifications I cringe, not because of Salesforce.com’s inability to handle these types of processes (Salesforce.com’s workflow capabilities are exceptional), but being a visual person I’m well-aware of Salesforce.com’s inability to provide visual representation of workflow.  As a solution, I [...]

get on my cloud

Hello and welcome to joe-ferraro.com. As you might expect, my name is Joe Ferraro.  I’m a SaaS developer/consultant in Philadelphia.  I’m especially fond of Force.com development and I’ll be using this blog to post best practices, examples of native Salesforce.com apps, and other interesting utilizations of the platform.  Feel free to contact me with questions [...]